Privacy Policy

At Gluten Free L’Artisan, accessible from https://glutenfreelartisan.com/, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Canadian privacy laws.

1. Information We Collect

We may collect the following types of information when you visit our website, place an order, or contact us:

Personal Information: such as your name, email address, phone number, billing and shipping address.
Payment Information: credit/debit card details (processed securely by third-party payment processors; we do not store payment information).
Technical Information: IP address, browser type, device information, pages visited, and interaction data (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your orders or inquiries.
Improve our website, products, and services.
Send promotional emails or newsletters (only if you have opted in).
Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted service providers who help us operate our business, such as:

Payment processing companies.
Delivery and shipping services.
Website hosting and analytics providers.

All third parties are obligated to keep your information confidential and secure.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics data.
You can set your browser to refuse cookies or alert you when cookies are being used. However, some parts of our site may not function properly without cookies.

5. Your Rights and Choices

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Withdraw your consent to marketing communications at any time.
Request deletion of your personal information (subject to legal requirements).

To exercise any of these rights, please contact us at contact@glutenfreelartisan.com.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or misuse.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
We encourage you to review this page periodically for any updates. Continued use of our website after changes are posted constitutes your acceptance of those changes.